This module offers comprehensive training on serving beers, covering various aspects to ensure team members have the knowledge and confidence to answer customer questions.
There’s more to this module than just serving beer! For example, these questions are answered:
This module supports the development of the product knowledge that team members should have in order to feel confident to answer customer questions.
Beer is a generic term and the start of the module considers the difference between lager, ale and stout, develops knowledge of how beers are made and then explores different styles of ale, stout and lager along with cider; What is the difference between kegs and casks? This section explains! along with tips on changing a barrel and reading beer bottle labels; Different styles of beer glasses are looked at with tips on their condition; Serving beers considers the best practice standards for serving both draught and bottled including stouts, metred dispense, cask ale and temperature, ullage and cleaning nozzles; Learners will consider the reasons that beer may be flat, cloudy or fob and the action they might take; The module finishes with an insight into different beer drinks.
Our client-centric approach, coupled with our dedication to delivering exceptional results, ensures that your business stands out, attracting attention and driving engagement.
This module is fully interactive using a range of videos, questions and activities aligned to hospitality to ensure learners develop an understanding of why it is important to be aware in the workplace why procedures and standards are used. Case studies and full colour images illustrate examples of standards.
2 Hours
1
Screen Reader
To Further Information
English
20 Questions
Automatic Download
(To Follow)
This Serving Beers module is designed for operational team members working in any style of bar or restaurant business. It is best placed to develop the knowledge of team members for them to feel confident to answer customer questions and is ideal in a career development programme. Serving Beers will contribute to the off job training hours for team members undertaking a Level 2 Hospitality Team member apprenticeship. The module is also part of our complete Professional Bar Service programme (this can be found in the Bar Service category in the right side bar) which forms a base knowledge for other formal learning and qualifications and would generally meet most requirements at Level 2.
The end quiz ensures that key points are both remembered and understood and using 20 questions covers key aspects of the module content and objectives. The pass mark is 80% and on successful completion the certificate endorsed by the Institute of Hospitality is automatically available to be downloaded. Questions are in the same style as within the learning part of the module, ie: drag and drop, single choice and multiple choice and there is an opportunity to review the key points before starting the quiz. If needed, incorrect answers can be reviewed before retaking the quiz as many times as needed.
The Institute of Hospitality endorses all our training modules and programmes.
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