Presenting Guest Rooms and Areas Professionally develops the knowledge and the skills of the final presentation to bedrooms and guest areas that show guests standards of cleanliness are high and attention to detail has been given to create a positive impression.
Presenting Guest Rooms and Areas Professionally develops the knowledge and the skills of the final presentation to bedrooms and guest areas that show guests standards of cleanliness are high and attention to detail has been given to create a positive impression.
The module takes learners through all aspects of presenting the guest bedroom from key items such as mirrors and wardrobes along with sundry items such as telephones, hairdryers and other items that may be displayed, key hygiene and safety standards of refreshment trays, bathroom presentation including folding towels and pointing a toilet toll, the differences when cleaning and finishing occupied rooms, tasks that may be carried out in an evening turndown along with and key points of checking public areas.
Our client-centric approach, coupled with our dedication to delivering exceptional results, ensures that your business stands out, attracting attention and driving engagement.
This module is fully interactive using a range of videos, questions and activities aligned to hospitality to ensure learners develop an understanding of why it is important to be aware in the workplace why procedures and standards are used. Case studies and full colour images illustrate examples of standards.
1.5 Hours
1
Screen Reader
To Further Information
English
30 Questions
Automatic Download
(To Follow)
This module is designed for operational housekeeping staff in hotels and guesthouses and can be used with new staff to support internal on job training, to set a benchmark of Housekeeping standards for the whole team, to support the development of knowledge behind the practice and can be part of training schemes. Presenting Guest Rooms and Areas Professionally will contribute to the off job training hours for team members undertaking the Housekeeping pathway in the Hospitality Team Member apprenticeship and as part of our complete Professional Housekeeping programme develops the base knowledge for other formal learning and qualifications.
The end quiz ensures that key points are both remembered and understood and using 30 questions covers key aspects of the module content and objectives. The pass mark is 80% and on successful completion the certificate endorsed by the Institute of Hospitality is automatically available to be downloaded. Questions are in the same style as within the learning part of the module, ie: drag and drop, single choice and multiple choice and there is an opportunity to review the key points before starting the quiz. If needed, incorrect answers can be reviewed before retaking the quiz as many times as needed
The Institute of Hospitality endorses all our training modules and programmes.
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