Using Enhanced Cleaning Protocols in Hospitality

This new module (April 2024) explores the enhanced cleaning protocols that hospitality businesses have drawn on from Healthcare since the Covid 19 pandemic in order to safeguard their guests and staff.

REHK017-1

Module Description

This new module (April 2024) explores the enhanced cleaning protocols that hospitality businesses have drawn on from Healthcare since the Covid 19 pandemic in order to safeguard their guests and staff.

Starting with discussing the difference between cleaning and clinical cleaning this first section then looks at the different types of infection that Housekeeping departments should be aware of and stressing the importance of cleaning in breaking the chain of infection, not just for Covid-19.

The different types of cleaning products, their uses and safety are discussed in detail, leading to determining the different disinfection techniques.

 The different techniques are applied to different takes such as disinfecting bathrooms and soft furnishings and how they are used. In the last section of the module, key cleaning methods that specifically reduce cross infection are considered including high touch points, clean to dirty and its application in changing the principle of the Housekeeping Circle, top-down methods, PPE and safe waste disposal along with the role of technology in cleaning.

Our Using Enhanced Cleaning Protocols in Hospitality module is fully interactive using a range of questions and activities to ensure learners develop an understanding of the professional standards and full-colour images to show learners examples of standards.

Module Objectives

Our client-centric approach, coupled with our dedication to delivering exceptional results, ensures that your business stands out, attracting attention and driving engagement.

Module Content Details

This module is fully interactive using a range of videos, questions and activities aligned to hospitality to ensure learners develop an understanding of why it is important to be aware in the workplace why procedures and standards are used. Case studies and full colour images illustrate examples of standards.

CPD Learning Hours

1.5 Hour

CPD Points

1

Accessibility

Screen Reader

Additional Links

To Further Information

Voiceover & audio notes

English

End Quiz

30 Questions

Certificate

Automatic Download

Action plan

Yes

Target Audience

This module is specifically designed for operational housekeeping staff in hotels and guesthouses and could also be used by any member of staff who has the responsibility of cleaning in their department. It could be included in induction training for new staff, to support internal on-the-job training, to set a benchmark of Housekeeping standards for the whole team, to support the development of knowledge behind the practice, and can be part of training schemes. Using Enhanced Cleaning Protocols in Hospitality will contribute to the off-job training hours for team members undertaking the Housekeeping pathway in the Hospitality Team Member apprenticeship as well as other Team Member pathways and as part of our complete Professional Housekeeping programme develops the base knowledge for other formal learning and qualifications.

Developed by operators for operators

Module End Quiz

The end quiz ensures that key points are both remembered and understood and using 30 questions covers key aspects of the module content and objectives. The pass mark is 80% and on successful completion the certificate endorsed by the Institute of Hospitality is automatically available to be downloaded. Questions are in the same style as within the learning part of the module, ie: drag and drop, single choice and multiple choice and there is an opportunity to review the key points before starting the quiz. If needed, incorrect answers can be reviewed before retaking the quiz as many times as needed.

Post Module Action plan

This module is specifically designed for operational housekeeping staff in hotels and guesthouses and could also be used by any member of staff who has the responsibility of cleaning in their department. It could be included in induction training for new staff, to support internal on-the-job training, to set a benchmark of Housekeeping standards for the whole team, to support the development of knowledge behind the practice, and can be part of training schemes. Using Enhanced Cleaning Protocols in Hospitality will contribute to the off-job training hours for team members undertaking the Housekeeping pathway in the Hospitality Team Member apprenticeship as well as other Team Member pathways and as part of our complete Professional Housekeeping programme develops the base knowledge for other formal learning and qualifications.

Training Categories

The Institute of Hospitality endorses all our training modules and programmes.

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