Although not as common these days as plate service, silver service is a professional skill that is in demand for high end restaurants and events and is a highly sought after professional skill internationally.
Food service operators are increasingly facing pressure to allocate time for training new team members, and using this module supports quick internal job training processes by developing knowledge and understanding and allowing people to learn at their own pace. Together we create confident and professional team members!
This module can be used by Food service operators to train team members and individuals seeking to develop new skills and knowledge.
Step-by-step guides, videos and interactive elements are used to aid the learning process. Learners will gain the most by preparing cutlery and scrap food in advance and joining in! Images and step by step guides demonstrate the base technique of holding a spoon and fork and then picking up food. Silver service procedures from which side to serve from to the crumbing down procedure are explored and learners are given clear reason why the steps are important. The high level service procedure of Gueridon Service is touched on allowing for learners to have something to aim for! Each section encourages learners to have ideas on how they can improve.
Our client-centric approach, coupled with our dedication to delivering exceptional results, ensures that your business stands out, attracting attention and driving engagement.
The course is delivered fully online and is split into two highly interactive sections. Learners will engage with videos and step by step guides along with questions and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The module may be completed in short sections over a period of time or all at one go! In addition, there are links to websites and documents that can be used to research further learning.
1 Hour
1
Screen Reader
To Further Information
English
24 Questions
Automatic Download
Yes
This module is primarily designed for new team members working in venues that use silver service to support internal job training and develop an understanding of the standards and procedures. It can also be used to develop new skills for existing team members or individuals wishing to learn more.
The module may contribute to the off the job training hours for team members undertaking a Level 2 Hospitality Team member apprenticeship.
The module is also part of our complete Professional Food Service programme which forms a base knowledge for other formal learning and qualifications and would generally meet most requirements at Level 2.
The end quiz ensures that key points are both remembered and understood and using 24 questions covers key aspects of the module content and objectives. The pass mark is 80% and on successful completion the certificate endorsed by the Institute of Hospitality is automatically available to be downloaded. Questions are in the same style as within the learning part of the module, ie: drag and drop, single choice and multiple choice and there is an opportunity to review the key points before starting the quiz. If needed, incorrect answers can be reviewed before retaking the quiz as many times as needed.
Completing training doesn’t always mean that action and change happens! Learners can download our unique actions plan from within the module and complete. A series of questions asks learners to apply the information in the module to their workplace to identify specific procedures that may be in place and identify areas where they need further information or training. Managers can use the action plans to discuss with individuals and organise additional information and training to ensure learners are fully confident with business standards.
The Institute of Hospitality endorses all our training modules and programmes.
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