Professional Food Service

£70.90

People often think that being a ‘hospitality professional’ means working in luxury businesses but any business at any level can be professional. It’s about having a positive attitude, being aware of what is going on around you, paying attention to detail, being confident, delivering the highest standards of your defined product, having thorough product knowledge, responding positively to customers and colleagues and being kind and considerate.

GenPFS0011

Programme Description

The Professional Food Service Programme is designed to develop essential skills and knowledge for individuals working in any style of food service business. The programme emphasizes professionalism through positive attitudes, attention to detail, product knowledge, and high standards of service. It consists of 12 modules divided into two main categories: Mis en place and Food Service Skills.Programme Overview

The programme offers a comprehensive set of modules aimed at enhancing both the knowledge and practical skills required for professional food service. The modules cover a range of topics including:

Mis en place:

Food Service Skills

Napkin Folding

This Napkin Folding module is fully interactive using step-by-step videos and diagrams and inviting learners to follow as they go through the module with their

Laying Restaurant Tables

How tables are laid is the first impression that your customers have of your standards so it is vital, whether your restaurant is high end

Preparing Glassware for Restaurant Service

Ensuring the cleanliness and integrity of glassware is essential for maintaining the high standards of any hospitality establishment, whether it’s a high-end luxury restaurant or

General Restaurant Preparation

There’s a lot to do before a restaurant opens regardless of its size or standard, and new team members sometimes find it difficult to remember

Boxing a Tablecloth – Mastering the Art

A badly boxed tablecloth looks worse than just throwing a cloth over! and over the years companies have turned to using commercial presentation styles as

Buffet Service

Buffet service is a highly popular service style especially when dealing with large numbers at conferences, events, or breakfast but still demands a professional approach

Programme Objectives

Our client-centric approach, coupled with our dedication to delivering exceptional results, ensures that your business stands out, attracting attention and driving engagement.

Programme Content Details

This module is fully interactive using a range of videos, questions and activities aligned to hospitality to ensure learners develop an understanding of why it is important to be aware in the workplace why procedures and standards are used. Case studies and full colour images illustrate examples of standards.

CPD Learning Hours

15 Hours

CPD Points

3

Accessibility

Screen Reader

Additional Links

To Further Information

Voiceover & audio notes

English

End Quiz

20 - 30 Questions

Certificate

Automatic Download

Action plan

Yes

Target Audience

This programme is designed for operational team members and Supervisors working in any style of food service business. The programme sets a benchmark for food service standards and is best placed as initial training or for a team member to develop their skills and knowledge. It is often used in internal training schemes to develop other department team members.
For team members wishing to develop their career in Food Service this programme will develop the understanding behind professional techniques and form a basis to move onto further formal learning and qualifications. We would recommend the programme Professional Wine and Champagne Service is also completed.
The programme will contribute to the off job training hours for team members undertaking a Level 2 Hospitality Team Member apprenticeship and forms a base knowledge for other formal learning and qualifications and would generally meet most requirements at Level 2 and some at Level 3.

Developed by operators for operators

Assessment

Each module includes an end quiz to ensure comprehension and retention of key points. The quizzes feature drag and drop, single choice, and multiple choice questions, with the option to review and retake quizzes as needed. This programme offers a structured learning pathway to develop professional food service skills, culminating in a certificate endorsed by the Institute of Hospitality.

Training Categories

The Institute of Hospitality endorses all our training modules and programmes.

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