Employers have a legal responsibility to train staff on health and safety when they start employment even if they have completed previous training and then on an ongoing basis at least annually. There are many risk factors in Hospitality, and this module offers you a benchmark of base awareness from which you can add specific procedures as required during job training.
General Safety Aware for Operational Teams looks at key safety factors across multi departments However, we recognise that each department has its own unique safe working practices and we provide tailored versions of this module specifically for Housekeeping, Front Office and Administration, Health Club and Spa, Greenkeeping and Grounds, and Maintenance.
Topics in this module include: developing team members understanding of their H&S responsibilities and how other people are involved along with how risk assessments are used. Key safe working practices such as preventing slipping and tripping, managing spills, handling electrical equipment, following the broken glass procedure, understanding the implications of lone working, as well as identifying key risks in F&B, Housekeeping and Front Office and Administration areas including handling knives and working safely with computers. Safe appearance is discussed and the importance of washing hands, when, where and how. Finally, the module outlines protocols for reporting accidents, the importance of documenting near misses and the appropriate responses to accidents including the location of first aid supplies.
Our client-centric approach, coupled with our dedication to delivering exceptional results, ensures that your business stands out, attracting attention and driving engagement.
The course is delivered fully online and is split into four highly interactive sections. Learners will engage with case studies, questions, and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The module may be completed in short sections over a period of time or all at one go! In addition, there are links to websites and documents that can be used to research
1 Hour
1
Screen Reader
To Further Information
English
22 Questions
Automatic Download
Yes
This training is designed for all staff working in hotels or conference and event venues. It is best placed during induction for new starters but can be used as a refresher for existing staff. The module will also contribute to the off the job training hours for team members undertaking a Level 2 apprenticeship.
The end quiz ensures that key points are both remembered and understood and using 22 questions covers key aspects of the module content and objectives. The pass mark is 80% and on successful completion the certificate endorsed by the Institute of Hospitality is automatically available to be downloaded. Questions are in the same style as within the learning part of the module, ie: drag and drop, single choice and multiple choice and there is an opportunity to review the key points before starting the quiz. If needed, incorrect answers can be reviewed before retaking the quiz as many times as needed.
Completing training doesn’t always mean that action and change happens! Use our unique action plans that learners can download from within the module and complete. A series of questions asks learners to apply the information in the module to their workplace to identify the specific procedures they should follow and identify areas where they need further information or training. Managers can use the action plans to discuss with individuals and organise additional information and training to ensure all the team are confident with the Safety procedures. In addition, there are links to websites and documents that can be used to research further learning.
The Institute of Hospitality endorses all our training modules and programmes.
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