There are many risk factors in Hospitality, and this programme offers a benchmark of base awareness across a range of topics from which specific business procedures may be added during job training. Employers have a legal responsibility to train staff on health and safety when they start employment even if they have completed previous training and then on an ongoing basis at least annually.
This highly interactive programme includes videos, questions and activities aligned to hospitality and case studies to illustrate examples along with full colour images. Each module aims to ensure team members understand why the procedures are important to follow and is set against both UK and International Health and Safety legislation.
The programme is delivered fully online and is split into five highly interactive modules aligned to hospitality. Learners will engage with case studies, questions, and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The module may be completed in short sections over a period of time or all at one go! In addition, there are links to websites and documents that can be used to research.
6 Hours
2
Screen Reader
To Further Information
English
5 quizzes 144 questions
Automatic Download
Yes
This programme is designed for people working in all types of hospitality including hotels, restaurants, bars and events. It is particularly appropriate for people who are just starting their job role. The module may contribute to the off the job training hours for team members undertaking a Level 2 Hospitality Team member apprenticeship.
The programme forms a base knowledge for other formal learning and qualifications and would generally meet most requirements at Level 2.
There are end quizzes in each module to ensure that key points are both remembered and understood. The number of questions varies between 20 -30 and cover key aspects of the module content and objectives. The pass mark is 80% for each and on successful completion of all 5 modules a certificate endorsed by the Institute of Hospitality is automatically available to be downloaded. Questions are in the same style as within the learning part of the module, ie: drag and drop, single choice and multiple choice and there is an opportunity to review the key points before starting the quiz. If needed, incorrect answers can be reviewed before retaking the quiz as many times as needed
Completing training doesn’t always mean that action and change happens! Learners can download our unique actions plans from within each module and complete. A series of questions asks learners to apply the information in the module to their workplace to identify the specific procedures they should follow and identify areas where they need further information or training. Managers can use the action plans to discuss with individuals and organise additional information and training to ensure learners are fully confident with business standards and explore ideas their team may have. In addition, there are links to websites and documents that can be used to research further learning.
The Institute of Hospitality endorses all our training modules and programmes.
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