Institute of Hospitality

“Direction Training has significant experience in the development and delivery of a wide range of training programmes from Level 2 to Level 6. These include customer service, training and developing staff, development of workbook materials in support of apprentice skills, training and team development and a wide range of accreditation activities. The panel commends this development as timely and useful and recognises the contribution to continuing professional development the programmes can afford to individuals seeking further knowledge and understanding across a range of operational areas. The programmes are designed to be accessible to a wide range of learners and on completion improve the knowledge and understanding of learners. The emphasis on developing professional competencies across a wide range of roles is a valuable contribution to professional training within the industry”