Lake Vyrnwy Hotel and Spa

We have partnered with Direction Training for the past 5 years. We have complete confidence that their on-line learning management system ensures 100% compliance and is the perfect platform to guarantee all of our training requirements are continually met. Graeme and Judith have many years of direct hospitality experience, and this is evident in the extremely wide range of training available. They work very hard to update content and courses with new legislation, laws and best practice. Using Direction Training allows us to keep our training up to date, we have worked together to introduce new refresher modules, created with the various departments and users in mind. Direction Training provides an exceptionally high level of personal support to all users which match our business goals as it continues to evolve. With a genuine desire to help in any way, whether that has been checking whether there are any other courses they can source for us or helping with administrative and technical requests, with amazing response times, we always feel like we could be their only customer. They are a pleasure to work with and we hope the relationship continues for a long time.